Perform duties required to support the Customer Order Parts Value Stream - working closely with Engineering, Marketing, Vendors and Supply Chain Professionals regarding the design and development of automatic machinery replacement parts for sale to our customers.
Provide support to Inside Sales (worldwide), Quote Response Team, and Rapid Response Team.
Perform research and development of service parts in collaboration with Engineering team.
Analyze returned parts from customers.
Develop detailed information to support the development of marketing tools to promote the sale of parts.
Work with the Rapid Response and Quote Response Team to develop systems/processes to increase on-time ship performance.
Develop systems/processes to improve quality and reduce warranty in collaboration with internal and external suppliers.
Develop a short- and long-term parts strategy that is in line with the company’s vision. Continually expand his/her expertise on all product lines through contact with customers on all levels, vendors, partners, industry experts, and company personnel.
Obtain and analyze competitive market information.
Internal Number: R006118
About BW Papersystems - Phillips, WI
BW Papersystems, part of Barry-Wehmiller, combines extremely strong brands, innovative technologies and long-standing global experience in the corrugating and finishing, sheeting and packaging, and stationery, book-binding and security-documents industries.
BW Papersystems brings together 11 brands—BW Bielomatik (BWB), BWP Zerand, Curioni, JAG SYNCHRO, K&H, Kugler-Womako, MarquipWardUnited (MWU), SHM, VortX, WillPemcoBielomatik (WPB) and Wrapmatic—that synthesize manufacturing in the paper process industries. We offer market-leading technology for full corrugators in a variety of configurations, rugged rotary die cutters and flexo folder gluers, as well as starch-mixing systems. Customers rely on us for folio-size, cut-size and digital-size sheeting and packaging of paper, board and other materials. In addition, BW Papersystems’ portfolio includes stationery, passport production and specialized paper-converting applications, as well as book-on-demand binding lines, digital print finishing and RFID processing technology.
With manufacturing plants in the USA and Europe: parts and service centers in the USA, Germany, Italy, Mexico, Brazil, Singapore and China; our exceptional an...d amazing people working all over the world, we are at your side with product solutions and comprehensive services.